Delivery Information
Delivery options:
- Shipping UK - Free Delivery for all orders over £60. Orders below £60 - £6 delivery charge. Minimum order £10. We aim to despatch your parcel next working day via UPS or Parcel Force - Next Day Delivery Service (1 - 2 working day service). Note: We do not post frozen products, any orders for shipping containing frozen goods will be cancelled.
- Click & Collect - place your order online and select time you'd like to collect it. This service is free of charge. We offer Click & Collect from our Melksham store only. We'll email you when goods are ready for collection.
- Local Delivery Melksham & surrounding areas (BA11, BA13, BA14, BA15, SN10, SN11, SN12, SN13, SN14, SN15). Free Delivery to all orders over £35. Orders below £34.99 - £6 delivery charge. All orders placed before 10am will be delivered same working day (weekdays only Monday to Friday, this service is not available on Bank holidays); orders placed after 10am will be delivered next working day.
- Local Delivery Swindon (SN1, SN2, SN3, SN4, SN5, SN16, SN25, SN26). Free Delivery on all orders over £45. Orders below £45 - £6 delivery charge. All orders placed before 10am will be delivered same working day (weekdays only Monday to Friday, this service is not available on Bank holidays); orders placed after 10am will be delivered next working day.
IMPORTANT! We use regular vans for our deliveries. We pack frozen orders in pollyboxes, in them frozen food can be kept in for up to 48 hours. However if you order just one or couple of small frozen items it is practically impossible for us to keep it fully frozen, even in pollyboxes. Partially defrosted product can be frozen again.
If you have any requests we try to do our best to accommodate it. Please use the Delivery Instructions section when placing your order. Sending an email or calling to the shop might lead that your request might not get to the right person or this might delay chance to accommodate it.
We are doing some local deliveries over the weekend as well but we are unable to guarantee weekend or Bank Holiday Day delivery. If you have run out and you have missed deadline, our Melksham shop is open 7 days a week (Monday to Saturday 10 - 5pm, Sunday & Bank Holidays 12 - 3pm). You can either pop in or place an order for click & collect.
For customer living just outside the these postcodes, please get in touch for details as in some cases we might be able to deliver to you.